[Madinah, Saudi Arabia – 2026] — Inrico, a global provider of critical communication solutions, has deployed a 5G-based integrated communication solution for Madinah Municipality in Saudi Arabia, helping strengthen coordination between command centers and frontline teams across daily municipal operations.

As one of Saudi Arabia's most important cultural and religious cities, Madinah continues to enhance its urban management capabilities to meet growing operational demands in areas such as municipal maintenance, engineering coordination, public services, and emergency response. With field teams working across multiple departments and locations, the municipality required a reliable, secure, and intelligent communication system to support real-time information sharing, centralized dispatch, and efficient field coordination.

To meet these requirements, Inrico delivered a solution built around the S350 5G smart radio and a converged dispatch platform. The system integrates Push-to-Talk communication, visualized information sharing, patrol management, emergency alerting, and centralized device administration into one operational platform, enabling command centers to manage field teams with greater visibility and control.

The S350 5G smart radio provides frontline personnel with high-speed connectivity, an HD display, and front and rear cameras, allowing them to share real-time images and video from the field. This visual communication capability gives command centers a clearer understanding of on-site conditions, supporting faster assessment and more informed decision-making during routine operations and urgent incidents.

The device also supports integrated patrol and emergency response functions. Built-in NFC enables personnel to complete patrol check-ins and task verification more efficiently, while the one-touch SOS button allows users to quickly send emergency alerts when assistance is required. These features help improve both operational accountability and frontline safety.

To address the municipality's data security and management requirements, the solution supports local deployment and centralized remote device management. This allows Madinah Municipality to maintain control over critical communication data while simplifying device configuration, maintenance, and daily administration across its terminal fleet.

The deployment has enabled Madinah Municipality to improve situational awareness, streamline command and dispatch workflows, and optimize the execution of daily municipal operations. The project demonstrates the value of Inrico's 5G-based integrated communication solution in supporting safer, smarter, and more efficient urban management.